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iandavid59
Beginner
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Message 1 of 8

No BT Mastersocket

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I am having Infinity installed on Tuesday with a visit from a BT Engineer as there is no Mastersocket in the house will they fit me a new one, I am having Infinity 2 installed.

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: No BT Mastersocket

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iandavid59
Beginner
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Message 3 of 8

Re: No BT Mastersocket

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Thanks also our main wire comes into the bedroom upstairs, will we have to have the new Mastersocket there or can we have it downstairs.

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iandavid59
Beginner
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Message 4 of 8

Re: No BT Mastersocket

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That was in my Dads house and he had problems as it was installed incorrectly from Quinns and had to be rectified by Openreaach.
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Distinguished Sage
Distinguished Sage
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Message 5 of 8

Re: No BT Mastersocket

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If it is a BT engineer that is coming to install a master socket, he/she will place it where you want it.

 

Glad to hear your dad got it sorted out.

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Distinguished Sage
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Message 6 of 8

Re: No BT Mastersocket

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from the other thread you have posted you already have infinity installed not sure why you are asking about a master socket
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iandavid59
Beginner
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Message 7 of 8

Re: No BT Mastersocket

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That was installed in my Dads house, my address has only just been activated for Infinity.

Broadband - Unlimited BT Infinity 2

Your appointment
Appointment date13

Tue 13 Jan

1pm - 6pm Reschedule This Appointment

Engineer visit: Tue 13 Jan 2015, Afternoon: 1pm - 6pm

 

Hope they will fit a Mastersocket as my exisiting phone socket is very old.

 

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Distinguished Sage
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Message 8 of 8

Re: No BT Mastersocket

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providing it is a Openreach engineer and not a contractor it will be replaced