cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,352 Views
Message 1 of 17

No Fibre for me...?

Go to solution

So all of my street apart from my next door neighbour have fibre broadband but we can’t get it. How do I go about getting someone from BT to look into this for me (and my neighbour) as the 17Mbps just isn’t cutting it with a family of 5 anymore!

0 Ratings
16 REPLIES 16
1,349 Views
Message 2 of 17

Re: No Fibre for me...?

Go to solution

Are you a BT Broadband customer?  If so enter your phone number and post results remember delete number 

https://www.broadbandchecker.btwholesale.com/#/ADSL



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
1,348 Views
Message 3 of 17

Re: No Fibre for me...?

Go to solution

Are you a BT broadband customer ?
Is it showing fibre not available or is it not available due to capacity ?

0 Ratings
1,342 Views
Message 4 of 17

Re: No Fibre for me...?

Go to solution

I’m not a BT customer at the moment. I’m currently with Sky but wanting to move over to BT. 

0 Ratings
1,339 Views
Message 5 of 17

Re: No Fibre for me...?

Go to solution

You should be posting on SKY forum asking question

enter your address and post results



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
1,339 Views
Message 6 of 17

Re: No Fibre for me...?

Go to solution

It’s showing not available when I use the online BT broadband checker. Do you think that it’s solely because I’m with sky? I’ve also tried the sky broadband checker and it also tells me that fibre is not available!

0 Ratings
1,337 Views
Message 7 of 17

Re: No Fibre for me...?

Go to solution

Post the checker results please. Leave exchange and cab



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
1,326 Views
Message 8 of 17

Re: No Fibre for me...?

Go to solution

677DD050-6F80-48F8-B56D-5585778634E4.jpeg

0 Ratings
1,320 Views
Message 9 of 17

Re: No Fibre for me...?

Go to solution

E41558FA-6D9E-4EF9-BB4F-E4CD5DF2EB23.jpeg

0 Ratings
1,317 Views
Message 10 of 17

Re: No Fibre for me...?

Go to solution

That is not results from dslchecker looks more like samknows. That does not show exchange upgraded

dslchecker results would be better



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings