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Beginner
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Message 1 of 17

No Fibre for me...?

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So all of my street apart from my next door neighbour have fibre broadband but we can’t get it. How do I go about getting someone from BT to look into this for me (and my neighbour) as the 17Mbps just isn’t cutting it with a family of 5 anymore!

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Distinguished Sage
Distinguished Sage
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Message 2 of 17

Re: No Fibre for me...?

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Are you a BT Broadband customer?  If so enter your phone number and post results remember delete number 

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Guru
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Message 3 of 17

Re: No Fibre for me...?

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Are you a BT broadband customer ?
Is it showing fibre not available or is it not available due to capacity ?

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Beginner
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Message 4 of 17

Re: No Fibre for me...?

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I’m not a BT customer at the moment. I’m currently with Sky but wanting to move over to BT. 

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Distinguished Sage
Distinguished Sage
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Message 5 of 17

Re: No Fibre for me...?

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You should be posting on SKY forum asking question

enter your address and post results



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Beginner
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Message 6 of 17

Re: No Fibre for me...?

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It’s showing not available when I use the online BT broadband checker. Do you think that it’s solely because I’m with sky? I’ve also tried the sky broadband checker and it also tells me that fibre is not available!

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Distinguished Sage
Distinguished Sage
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Message 7 of 17

Re: No Fibre for me...?

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Post the checker results please. Leave exchange and cab



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Beginner
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Message 8 of 17

Re: No Fibre for me...?

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677DD050-6F80-48F8-B56D-5585778634E4.jpeg

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Beginner
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Message 9 of 17

Re: No Fibre for me...?

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E41558FA-6D9E-4EF9-BB4F-E4CD5DF2EB23.jpeg

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Distinguished Sage
Distinguished Sage
382 Views
Message 10 of 17

Re: No Fibre for me...?

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That is not results from dslchecker looks more like samknows. That does not show exchange upgraded

dslchecker results would be better



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