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glynwhite
Contributor
234 Views
Message 1 of 2

No New Hub Supplied

Rather annoyed, that after signing up to Infinity 2, I found I was not entitled to the Hub 3.

 

I thought that making a new contract with BT would entitle me to this and on questioning Customer Services was told it could be bought or supplied in the HH2 was broken.  Also told that it was the same as the HH2 anyway but the advertising says:

 

The new BT Home Hub router gives you our best ever wireless signal thanks to smart wireless and 'N' technology. It also has built-in security and is more energy efficient.

 

Which to me indicates that it is new and improved.

 

Anyone get a new hub on resigning to Infinity 2?

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1 REPLY 1
Distinguished Sage
Distinguished Sage
215 Views
Message 2 of 2

Re: No New Hub Supplied

I assume you must have one of the modified HH2s?

 

I think you will find that the HH3 is a bit of a disappointment, and you are better off with the HH2, which has the same security and wireless "n".

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