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From experience sometimes the engineer doesnt need to visit the property, but you still get an email or letter saying they will.
If you have a connection already often the work is only done in the exchange and can take any time up until midnight.
When the switch has happened you will need to plug in your new router or reconfigure your current one if you are not using BT kit.
Hope this helps and fingers crossed for you!
Well to be fair i have learnt to be very sceptical of BT doing anything on time, and right first time, but when it does i suffer bouts of minor shock!