I was due to have my broadband activated today and i logged into the app and it says it has been delayed. Apparently the ONT is showing as “not in sync” at openreach. Its a new build house and I move in tomorrow. As I work from home I really need the internet can anyone shed any light on what this means?
BT have already said its been delayed and there is a problem with the openreach equipment saying “not in sync” on their system.