I currently have I have BT SUPERFAST FIBRE 2 UNLIMITED with download speeds of around 42mbps and upload of 7.5mbps which I'm perfectly happy with - but my 18 month contract is about to expire and when I go to renew the best I'm being offered by BT is SUPERFAST FIBRE ESSENTIAL UNLIMITED which is forecast to be 24-34mpbs/5-7mbps which is clearly worse than I have currently.
If I look at (say) PlusNet or EE they don't offer their fastest packages and are offering mid-range packages with similar speeds as BT at renewal (i.e. 24-34 and so worse than I have now).
So my question is, how do I manage to keep my 40+mbps speeds at renewal ?
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did you try the options team for a better deal 0800800030
with the speeds you are quoting then superfast 2 seems pointless as you cannot even get superfast 1 max speed
enter phone number and post result https://www.btwholesale.com/includes/adsl/main.html
First of all you are wasting your money with Superfast 2 if your line is only capable of 42Mbps. Superfast fibre essential has a speed cap of 40Mbps so for a speed drop of only 2Mbps you will have a cheaper service. There is however a monthly 30GB data cap.
Speak to the options team on 0800 800 030 and see what they say.
Many thanks for your advice - and I'll chat to the options team but just to be clear, if I move to Superfast Fibre Essential Unlimited (details below copied from my renewal page) then I should still get broadly the same performance ? If Superfast Essentials is limited to 40mbps then I don't really mind, I just don't want to go to 23-34.
"The best deal for you, based on what you have now
SUPERFAST FIBRE ESSENTIAL UNLIMITED
Your download speed range 23Mb - 34Mb
Upload speed range 5Mb - 7Mb
Your minimum download speed 21Mb"
Your line will operate at whatever speed it is capable of unless capped by the package you opt for. The cap for essentials is 40M, Superfast1 55M and Superfast2 80M.