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Checked2013
Expert
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Message 11 of 27

Re: Openreach ONT installed under the stairs - odd place?

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As the developer did offer the work to be done as an option and you declined that option, it would be difficult to complain to the developer.

 

Your option now is to get in a contractor yourself to do the work (you will of course need to pay this yourself). You might have thought that what the developer was asking an extortionate amount, but you might find in the long run that it would have been a cheaper option to have paid the developer to do the work prior to the property being finished.  

imjolly
Distinguished Sage
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Message 12 of 27

Re: Openreach ONT installed under the stairs - odd place?

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@Jake883 

you need to remove the amazon link as not permitted on forum - or mods will



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Stins
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Message 13 of 27

Re: Openreach ONT installed under the stairs - odd place?

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@Checked2013 I'm just trying to understand if there should be 2 ethernet ports as suggested in the previous post image, as in is it only a recommendation or should have been installed. If I knew for sure then I could hold the developer to account.

Whilst I do not disagree that it would be more costly now, it should have been made clearer in my opinion from the start even if I only had one pair installed just for the ONT. It's not until I've registered on here and started researching today that I've understood what it was properly for.
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licquorice
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Message 14 of 27

Re: Openreach ONT installed under the stairs - odd place?

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For clarity, the responsibility for any wiring within your house is purely between you and the developer it has absolutely nothing to do with BT or Openreach. Openreach purely provide a suggested scheme that developers may or may not wish to implement. All Openreach provide is an ONT with one Ethernet port that connects to the WAN port of your ISP provided router, if that ISP is BT, they provide a Home Hub.

Jake883
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Message 15 of 27

Re: Openreach ONT installed under the stairs - odd place?

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not sure how i do that, i am new to this forum.
I can't see anywhere that allows me to edit the post?
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pippincp
Sage
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Message 16 of 27

Re: Openreach ONT installed under the stairs - odd place?

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It is only a recommendation. All the requirements the builder must meet end at the ONT as that is all Openreach take reponsibility for.

It is very short sighted on the developers part though. They are responsible for all internal wiring.

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Stins
Aspiring Contributor
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Message 17 of 27

Re: Openreach ONT installed under the stairs - odd place?

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@Jake883 hover/click the 3 vertical dots to the right of the post and click Edit Post/Reply

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pippincp
Sage
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Message 18 of 27

Re: Openreach ONT installed under the stairs - odd place?

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@Checked2013Where in the entirety of this thread has anyone said they were offered it as an option?

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licquorice
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Message 19 of 27

Re: Openreach ONT installed under the stairs - odd place?

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See message 8

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Jake883
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Message 20 of 27

Re: Openreach ONT installed under the stairs - odd place?

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Jake883_0-1589899150764.png

am i missing something?

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