Openreach database has wrong address

[sjhb]

Hi, I see I'm not alone in this problem, but it is a problem for me...  The BT Openreach database has my house name recorded wrongly.  The Royal Mail database has it correctly.  I managed to get BT fibre broadband by spelling the name wrongly but this has led to other problems.  So please, BT Mods - can we get the Openreach database corrected?  Thank you.

[pippincp]

The right time to have done  this was when attemping to order as now by using the incorrect spelling you have actually confirmed it is correct.

It may now take longer to get it resolved.

[DavidM]

Hi @sjhb and welcome to our community.

I'll be happy to take a look at this for you and try to get the address details corrected. I'll drop you over a private message now so you can get in touch.

Cheers

David

[sjhb]

Thank you, David. I have sent you a private message just now.