I have finally been able to order fibre to the prem.
I go "live" in a fews days time.
I'm due to receive my brand new smart hub 2 any day now.
So my question is, when should I expect Openreach to come to the premises to do whatever they need to do?
Will BT let me know or Openreach? Do they contact me as I assume they'll have to enter the property?
I'm currently on a copper line so there is no fibre line in the property.
Any help or advice would be greatly appreciated.
You'll have been given the date/time when the internal installation should happen at the time of ordering plus on the order confirmatiom. Openreach should attend to do external work only before then which you don't need to be in for
Thanks for the reply.
Oh.... thats not a good start. I've double checked my order etc and nothing. Just states that my "kit" will be delivered and that I go "live" in a few days.
Any suggestions what I should do next.....please....
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