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tnursall
Newbie
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Message 1 of 12

Openreach vs BT

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Hi,

 

Openreach says that I can order FTTP and links me off to BT but bt says I can not order it and my line speed is 11mb.

Does anyone know why this is?

 

My postcode is GL2 2FY and my phone number is *****

 

Thanks 

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11 REPLIES 11
Distinguished Sage
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Message 2 of 12

Re: Openreach vs BT

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Please delete your phone number this is a public forum viewable world wide no personal information should be posted here
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Distinguished Sage
Distinguished Sage
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Message 3 of 12

Re: Openreach vs BT

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Please delete phone number as this is public forum and you may get more unwanted calls than you want 



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Distinguished Sage
Distinguished Sage
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Message 4 of 12

Re: Openreach vs BT

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Enter your phone number and post results. http://dslchecker.bt.com/adsl/adslchecker.welcome



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Distinguished Sage
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Message 5 of 12

Re: Openreach vs BT

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fibre services are not available from your cabinet as this link shows https://www.btwholesale.com/includes/adsl/adsl.htm this is the site used by all Providers when orders are placed
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tnursall
Newbie
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Message 6 of 12

Re: Openreach vs BT

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bt.png

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tnursall
Newbie
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Message 7 of 12

Re: Openreach vs BT

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If I can not get fiber services then why is Openreach saying that I can order FTTP?

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Sage
Sage
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Message 8 of 12

Re: Openreach vs BT

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@tnursall wrote:

If I can not get fiber services then why is Openreach saying that I can order FTTP?


That is something you'll have to ask them but as they are not customer facing...

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Distinguished Sage
Distinguished Sage
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Message 9 of 12

Re: Openreach vs BT

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As you can see there is no normal FTTC never mind FTTP. Unfortunately fibre is not available to you hence why you are getting nowhere



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tnursall
Newbie
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Message 10 of 12

Re: Openreach vs BT

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Smiley Frustrated Ok..... 

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