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Juodabalta
Beginner
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Message 1 of 10

Optic fiber broadband

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Hi,

Could you please tell me why all my neighbours got optic fibre broadband, but I can’t get it?

There is a business premises and my address is  Barking IG11 0AD.  Tel. 0208xxxxxx.

Thanks

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9 REPLIES 9
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: Optic fiber broadband

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This is a public forum and it is against the forum rules to post personal details such as addresses and phone numbers. You will need to remove them.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 10

Re: Optic fiber broadband

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This is a public forum so I suggest you delete your address before you get more junk mail than you can handle

are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Juodabalta
Beginner
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Message 4 of 10

Re: Optic fiber broadband

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So can you explain why I can’t get optic fibre in my premises or not?
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pippincp
Distinguished Sage
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Message 5 of 10

Re: Optic fiber broadband

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Are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

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Juodabalta
Beginner
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Message 6 of 10

Re: Optic fiber broadband

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I already checked there, I’m asking why I can’t get it or how I can get it, my neighbour just behind the wall got it, but I can’t have it 🤔🤨
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pippincp
Distinguished Sage
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Message 7 of 10

Re: Optic fiber broadband

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Are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

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Juodabalta
Beginner
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Message 8 of 10

Re: Optic fiber broadband

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🤦🏼‍♂️
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iniltous
Guru
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Message 9 of 10

Re: Optic fiber broadband

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You seem reluctant to confirm if your enquiry is for a business or residential premises, the post code would suggest a business, if that’s the case, this is the wrong place to ask, as it’s a BT Consumer ( residential ) customer forum....if you are a business there are many business providers that arrange ‘fibre’ , probably something like a leased line.....there aren’t any business that cannot have ‘fibre’ but the costs to get that service could be considerable.

If you happen to be a BT residential customer , then BT only offer service over Openreach  networks , and if the area simply isn’t economic for OR to provide ‘fibre’ , then you may have a wait for some sort of public subsidy scheme, or the USO ....if you have a neighbour that has ‘fibre’ , perhaps you can show both their return from this site, as well as yours ( presumably both are current BT customers ) use the address for your neighbour if you don’t know their phone number

https://www.broadbandchecker.btwholesale.com/#/ADSL

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busterboy1
Expert
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Message 10 of 10

Re: Optic fiber broadband

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Must be a business as checking on Google maps that postcode leads into an industrial estate with no houses. 

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