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Starwire
Recognised Expert
214 Views
Message 21 of 25

Re: Orange light on new smart hub 2

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I’ll be honest I don’t know if that ‘Internet’ light should be on or off?

Its an ECI ONT and I have zero experience with them. I’ve only ever seen one in a classroom and it wasn’t connected to a live PON.

As I said above in my reply to Pippin ECI wasn’t used for very long before they switched to Huawei and Nokia, which are the only two I’ve worked on.

sjm1
Aspiring Contributor
199 Views
Message 22 of 25

Re: Orange light on new smart hub 2

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Thanks all for your help, and thanks @Starwire for the heads up regarding ECI modems.

Will get in touch with the FTTP TEAM tomorrow to see what gives.

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DavidM
Moderator
Moderator
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Message 23 of 25

Re: Orange light on new smart hub 2

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Hi @sjm1 and thanks for posting.

I'd bee vey interested to know how this is resolved so please post back and let us know how you get on.

Cheers

David

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sjm1
Aspiring Contributor
159 Views
Message 24 of 25

Re: Orange light on new smart hub 2

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I was told by the engineer that it was a software problem at the exchange, he made a call and they got it working.
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JohnC2
Moderator
Moderator
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Message 25 of 25

Re: Orange light on new smart hub 2

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Hi @sjm1, thanks for posting back and great news that the engineer got you up and running.

cheers

John

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