cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
176 Views
Message 1 of 5

Personalised offer page error

Sorry , We’re sorry we can’t show you any personalised offers here at the moment. Please don’t try to call us unless you really need to. Our call centres are very busy and we’re prioritising helping our vulnerable customers and those most in need. We appreciate your patience. In the meantime, there’s lots you can do to manage your account online.

 

Anyone else get this error when checking out Personal deals available to existing customers. Trying to check what upgrade deals are available. This error page has appeared since joining BT. Been with BT for over a year now. Would think offers would be available now to entice me to stay with BT.

0 Ratings
Reply
4 REPLIES 4
Highlighted
Distinguished Sage
Distinguished Sage
166 Views
Message 2 of 5

Re: Personalised offer page error

There are other posts like yours if you had used search facility

you can phone the options team who are dealing with contract renewals and see what you can negotiate 0800800030



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Highlighted
Newbie
132 Views
Message 3 of 5

Re: Personalised offer page error

Thanks for the info. Just it would have been good to have been able to do this all online. As lines are very busy just now which I understand.

0 Ratings
Reply
Highlighted
Sage
127 Views
Message 4 of 5

Re: Personalised offer page error

You'll get a better deal over the phone.

0 Ratings
Reply
Highlighted
Newbie
124 Views
Message 5 of 5

Re: Personalised offer page error

Cheers, will persevere with calling them.

0 Ratings
Reply