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itani
Contributor
679 Views
Message 1 of 9

Ping Spikes on wired connection and I have no idea what is the fault

Been with BT for a while but the past 2 weeks have been hell for me when it comes to online gaming. Ping spikes everywhere. It is crazy cause I have no idea what's causing it. I've called BT and they've said I can't see any faults on your line and there's nothing wrong with. They said they refreshed my network but that didn't do anything. I'm already connected directly to the router through an ethernet cable. Speed is all fine and my hub never disconnects or rarely does. So can someone please help and tell me what I can do to resolve this :(. I tried my brother PC downstairs which is also a different room and through a ethernet cable to the router and still same issue. Tried a different router completely but still the same issue. It's impossible to play games with this happening

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8 REPLIES 8
Sage
Sage
665 Views
Message 2 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

Could be a routing problem as you are not the first to report this.

Could you run a tracert to the game server and one to bbc.co.uk for comparison and post the result?

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itani
Contributor
641 Views
Message 3 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

Here you go. Happening again today. Been like this for 2 weeks any help would highly be appreciated it. I can't game at all right now.

 


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itani
Contributor
614 Views
Message 4 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

From today. Can no one help?

 

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souloo
Aspiring Contributor
600 Views
Message 5 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

I have same problem . Rly high spikes , and so annoying in gaming . I am in Bristol area .

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itani
Contributor
564 Views
Message 6 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

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itani
Contributor
539 Views
Message 7 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

So no one can help? Called BT again and they've said everything is fine from their side 😞

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akjmoran
Aspiring Contributor
516 Views
Message 8 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

Hi i cant help however i have had the same issue for 2 months, if you find a fix please could you let me know, i feel like i have tried everything
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itani
Contributor
473 Views
Message 9 of 9

Re: Ping Spikes on wired connection and I have no idea what is the fault

Yeah I'm disappointed no one can help not even BT themselves. I have to sit here and not game at all 😞

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