Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Ping doubled from 10 ms to 25 ms on bt wholesale speed test
Upgraded to fibre last week. Was pinging 10ms on bt wholesale speed test on day of activation, now pinging 25ms on bt wholesale speed test, 1 day after activation. Why is this happening? Speeds are still 76 down and 20 up, no of devices connected is still only 2 .