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normo
Newbie
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Message 1 of 3

Poor BT Inifity Speeds

Since getting BT Infinity 2 I have never seen downstream line rate exceed 25Mbp. Not really bothered me too much but am now interested in streaming 4K content so need a higher rate to avoid buffering, etc. From dslchecker I see the following - is there anything of concern in here that I should take up with BT? I've tried both a HomeHub and a TP-Link VDSL router - no differences so not sure if the problem is my end or with BT.

Thanks,

Normo

dslchecker.PNG

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
66 Views
Message 2 of 3

Re: Poor BT Inifity Speeds

you need to post your router stats to show connection information

check for line noise  dial 17070 option 2  should be silent and best with corded phone



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Distinguished Guru
Distinguished Guru
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Message 3 of 3

Re: Poor BT Inifity Speeds

I'll also add its totally pointless being on Infinity 2 as you can only achieve Infinity 1 speeds.

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