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Distinguished Expert
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Message 11 of 13

Re: Poor line speed, think I need a mods help

Is there any crackling on your telephone?
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Distinguished Expert
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Message 12 of 13

Re: Poor line speed, think I need a mods help

To contact the Mods, you need to fill in the web form here https://bt.custhelp.com/app/contact_email/c/4951

You have to wait for a few days for them to respond, but keep a note of the reference number you get when you submit the form.

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DaveTypeGuy
Aspiring Contributor
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Message 13 of 13

Re: Poor line speed, think I need a mods help

i just did a quiet line test, if there is any crackling or buzzing it is not detectable by my ears but thank you very much for the help and the link

i will fill that out now and see what they say

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