Poor second line install

[dbigger]

yes had noted previous to your reply .

no dial tone

[imjolly]

if there is no dial tone at test socket then need to phone 150 or 0800800150 from mobile and report phone fault

[dbigger]

Please Re read the first post in the topic,

I know i have a fault it has been reported.

i was asking for advice on how do i go about the finding who do i contact regarding the bad installation, a unusable service on a new installation &  deterioration on my primary line that had no previous prior to this installation.

I have also not received any feed back on the current faults, i have no idea why i have a fault and how long it will be to repair it ?

I also understand that compensation is available after an installation for days not connected ?

[imjolly]

any faults on your BT connection or poor installation you would also report to BT   phone CS 150 as I said before