Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Dude_2015
Beginner

‎11-06-2021 20h19 - edited ‎11-06-2021 20h39

583 Views
Message 1 of 2

Poor service

  •  Has anyone else had poor service from the new bt fibre , they cut my old BB of 21 May had 4 hours of working Fibre on the 9th June,  one no show engineer booked today , and now can’t come out till 15 ………What a joke . Very poor service 
0 Ratings
1 REPLY 1
RobbieMac
Moderator
Moderator

on ‎14-06-2021 9h22

504 Views
Message 2 of 2

Re: Poor service

Hi @Dude_2015 

Welcome to the BT Community and thanks for your post!

I'm sorry to see you've had problems with your upgrade to Fibre.  Have you managed to get this sorted or is the engineer still booked for tomorrow?

Let me know how things are.  If you are still having issues and are no further forward we can pick this up from here.

Cheers,

Robbie

0 Ratings