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Albie31
Newbie
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Message 1 of 2

Purple and orange lights flashing on smart hub

Morning all

I'm having issues with my smart hub. It is flashing orange and purple. 

I have spoken to BT yesterday and the lady I spoke to ran through some tests etc and eventually we decided to book an engineer to come out. She went through, testing landline, restart the router and factory reset. 

Can someone please help me find a solution? 

Everything is plugged in properly and my land lord said that it was working fine a week ago... 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Purple and orange lights flashing on smart hub

if your landline works ok, you tried connecting to test socket with a filter and also a factory reset and still the same then you have done everything you can and just need to wait on engineer visit



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