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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 11 of 14

Re: Purple light flashing on smart hub


@Swelsh79 wrote:
Engineer is currently there now and doesn’t know what’s wrong and is currently up the pole in the back garden.

That is a good place to start, as its a high fault liability.

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Swelsh79
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Message 12 of 14

Re: Purple light flashing on smart hub

This was done after it was installed by the engineer last week. It continued to drop out through the week and weekend.
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Keith_Beddoe
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Message 13 of 14

Re: Purple light flashing on smart hub


@Swelsh79 wrote:
This was done after it was installed by the engineer last week. It continued to drop out through the week and weekend.

Thats fine,

Hopefully the fault will be found. Usually its a case of re-terminating all of the connections on the pole and cabinet, and possibly renewing the dropwire and any external to internal terminations. They will know what to do.

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Swelsh79
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Message 14 of 14

Re: Purple light flashing on smart hub

Thanks I will update when I find out. Without being rude this engineer is a little more pro active by the sounds of things.
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