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Distinguished Sage
Distinguished Sage
78 Views
Message 11 of 15

Re: Random throughput issues

btspeedtester has been giving odd results in last few weeks and is a known problem - upload is faster than profile!

can you try speedtest.net and see what you get



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Barry5
Aspiring Contributor
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Message 12 of 15

Re: Random throughput issues

Here's one I took earier when the problem was occuring.  I work from home quite a lot and i know  when this slow-down kicks in and requlary run this same test from my mobile as a quick sanity.

 

Capture2.JPGCapture3.JPG

The last one was from a few mins ago.  It's been bad from 08:00 (time i tried to use it) to 10:00 today so far

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Distinguished Sage
Distinguished Sage
55 Views
Message 13 of 15

Re: Random throughput issues

if it was a congestion problem you would normally expect that at peak time

see if mods can check your exchange and cab for problems  chiselborough cab 3



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Moderator
Moderator
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Message 14 of 15

Re: Random throughput issues

Hi @Barry5,

I've had a look at there are no reported issues for your cabinet or exchange. Have you tried factory resetting your Hub to see if that makes a difference? 

Thanks

PaddyB

Community ModeratorPaddyB
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Barry5
Aspiring Contributor
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Message 15 of 15

Re: Random throughput issues

Thanks guys for your replies and checking.  I did reset the hub this morning to see if the issues would clear up.  This was before I ran those speed tests. Currently its running at normal speed, but to comes and goes.

 

 

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