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bingley14
Newbie
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Message 1 of 3

Re: BT Infinity 1 upgrade offer - 38Mb to 53Mb - don't see any change in speed

hi imjolly, im meant to get average 50mbps, i always seem to get 30 to 31 mbps when i do a speed check yet when i do a wholesale check it says 34.9, do you think i have a case for getting out an engineer to see why im only getting around 30 mb, thanks

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
221 Views
Message 2 of 3

Re: BT Infinity 1 upgrade offer - 38Mb to 53Mb - don't see any change in speed

I moved your post to start your own thread as previous one was 2 years old

can you post stats from your router if hh6 then advanced settings then technical log information 

can you enter your phone number and post results remember delete number https://www.btwholesale.com/includes/adsl/main.html



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Distinguished Guru
Distinguished Guru
220 Views
Message 3 of 3

Re: BT Infinity 1 upgrade offer - 38Mb to 53Mb - don't see any change in speed

Post your connection stats.

HH6 Advanced Settings/Technical log.

HH5 Troubleshooting/Helpdesk.

@imjolly beat me to it!

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