hi Should have 76mb bt infinty 2 but only gettting the following
What was your guaranteed minimum speed that BT quoted when you signed up for Infinity 2.
Can you run this checker and post back a screen shot of the results. Make sure you delete your phone number before posting.http://www.dslchecker.bt.com/adsl/adslchecker.welcomeand use this speed tester then scroll down the page and carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.http://speedtest.btwholesale.com/If you have a Homehub 5 can you post the stats from 1-12 by logging onto the Homehub management pages then troubleshooting > helpdesk. http://bthomehub.home/
orIf you have the Smart Hub, (Homehub 6) can you go to hub manager then advanced then technical log and post the stats. http://bthomehub.home/