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Moonboots
Aspiring Contributor
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Message 1 of 2

Re: BT Infinity 2 - loss of speed/IP Profile

Since i have renewed, i too have also seen a drop in speed. I cant even get over 53/54Mbps. The IP Profile is showing 77.35Mbps

Before my renewal i was getting 75-76Mbps and i never had any issues with my line
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Infinity 2 - loss of speed/IP Profile

I moved your post as your problem is not the same as the thread you posted on

 

can you post stats from your router

 

run btspeedtester diagnostic test and post results. Must be done with Ethernet connection and preferably without power line adapters



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