Re: BT Infinity Super Slow Upload Speed - Customer Service Line no help
I have the same issue. Download ok. Upload connects at 800k and only really get 200. Unusable. And bt are just telling me they have no sla on upload. New router. New filters etc. Been like this for weeks. How to get them to sort it. Don't appear to have exchange issue in any list!
Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection. http://speedtest.btwholesale.com/