I'm lost. I set up new smart hub today. Do I need to plug it into the open reach socket on the wall or can I plug it into any phone socket? Open reach socket is in a cupboard and therefore very slow. Please help.
This thread is discussing an Openreach modem (shown below) which is completely different to the Openreach socket.
The Smart Hub uses the grey "Broadband" connector on the rear of the unit to connect directly to a telephone socket in your house. You'll very likely get a better connection if you can connect directly to the master socket.