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Magallenic
Aspiring Contributor
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Message 1 of 4

Re: Broadband disconnects every couple of days

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We have been having a similar problem, but the signal loss lasts just a second then reboots. No faults can be found at our end or in the line. It's been happening for several weeks now and sometimes occurs several times a day and other times we can go a few days okay.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Broadband disconnects every couple of days

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I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: Broadband disconnects every couple of days

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can you post stats from router if hh6 then advanced settings then technical log information

check for line noise   dial 17070 option 2  should be silent and best with corded phone

does your hub light assuming you have hub change colour when connection drops?  are you using wifi?



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Magallenic
Aspiring Contributor
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Message 4 of 4

Re: Broadband disconnects every couple of days

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My intermittant loss of signal problem has, after several months of tests and trying things, at last been solved by replacing the router with a newer model.

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