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Beginner
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Message 11 of 70

Re: Download speed has been reduced

OK  will do

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Beginner
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Message 12 of 70

Re: Download speed has been reduced

Hi
No crackles or pops, just slight background hiss on wireless phone
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Distinguished Sage
Distinguished Sage
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Message 13 of 70

Re: Download speed has been reduced

hiss on quiet line is not normal - with cordless dull hum is often heard so have you tried using the test socket with filter to make sure problem is not caused by your internal wiring or faulty faceplate

have you had problems with connection dropping or just many reset as engineer tried to fix your conenction?  it looks like all the drops/resets have resulted in DLM seeing your line as unstable an put you in a banded profile



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Beginner
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Message 14 of 70

Re: Download speed has been reduced

Hi

I’ve a brand new socket on the wall and no internal wiring for extensions, just a brand new openreach socket straight to new grey BT test box on wall outside .

No other wiring in the house and all brand new from BT manhole? 
It’s a mystery 

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Beginner
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Message 15 of 70

Re: Download speed has been reduced

Hub drops and reconnects at least once a day 

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Beginner
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Message 16 of 70

Re: Download speed has been reduced

More Openreach chaps coming Monday 

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Beginner
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Message 17 of 70

Re: Download speed has been reduced

I’ve a raspberry pi on short LAN next to the hub, a Blink server and a LAN over mains adapter, the Pi has always been there, the most recent is the LAN adapter and Blink ? 

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Distinguished Sage
Distinguished Sage
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Message 18 of 70

Re: Download speed has been reduced

If you are dropping internet connection on a daily basis then not surprised you are in banded profile and you will not get out banding until connection problem fixed



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Contributor
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Message 19 of 70

Re: Download speed has been reduced

Just reading and was curious. Does the hiss disappear when you unplug the nearby devices - LAN adapter and Blink box and perhaps the Pi too - from the mains socket? Unlikely, but perhaps worth a try to eliminate possible sources. 

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Beginner
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Message 20 of 70

Re: Download speed has been reduced

I’m going to move then and try silent line test again 

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