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Ianf3
Contributor
336 Views
Message 71 of 90

Re: Download speed has been reduced

So still dropping at least once a day but holding at 34Mbs down, found my old adsl filter so might try test socket and no faceplate 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 72 of 90

Re: Download speed has been reduced

If dropping connection in faceplate then maybe try test socket before the drops impact on your connection speed



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Ianf3
Contributor
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Message 73 of 90

Re: Download speed has been reduced

Thanks, that’s my thoughts too

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Ianf3
Contributor
304 Views
Message 74 of 90

Re: Download speed has been reduced

Hi

Im on the test socket with a filter, after it dropped overnight, now down to 30Mbs down, I did quiet line again and heard crackles but very rarely, not regularly, had to listen for ages to hear them 

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Ianf3
Contributor
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Message 75 of 90

Re: Download speed has been reduced

So still at 30Mbs down, will it climb up if it’s stable?

How to Openreach find very infrequent line noise?

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pippincp
Sage
287 Views
Message 76 of 90

Re: Download speed has been reduced

Intermittant line noise can be due to a high resistance joint. You can try clearing this yourself by ringing your number a couple of times, let it ring five or six times. The higher ring voltage can clear the problem.

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Ianf3
Contributor
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Message 77 of 90

Re: Download speed has been reduced

Thanks

id forgotten how powerful the ring voltage can be, I remember the old ringing generators that chopped mains up at 17Hx 

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Ianf3
Contributor
247 Views
Message 78 of 90

Re: Download speed has been reduced

So dropped again about 2 am, now down to 26Mbs on filter not faceplate, ideas?

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Ianf3
Contributor
233 Views
Message 79 of 90

Re: Download speed has been reduced

Changed back to faceplate, it dropped an hour later but came back at 30Mbs down 

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pddco
Contributor
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Message 80 of 90

Re: Download speed has been reduced

I take it that you’re still getting the occasional crackles on the line even after making some incoming calls as suggested by @pippincp 

In which case, unless others on here say otherwise , I’d report it as a faulty phone line “noisy line” as opposed to Broadband.

Only when you’ve got that noisy line fixed will broadband have a good chance of being stable.

If you can get hold of a corded phone to do the quiet line test that would help in listening for the crackles. The low dull hum of the cordless phone may be masking some of the noise.

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