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Ianf3
Contributor
346 Views
Message 81 of 90

Re: Download speed has been reduced

Thanks, I’ll try and get a corded phone .

ian

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Ianf3
Contributor
325 Views
Message 82 of 90

Re: Download speed has been reduced

About 3 drops this morning, one resulted in router reboot, still at 30Mbs down 

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Ianf3
Contributor
304 Views
Message 83 of 90

Re: Download speed has been reduced

Just dropped again , now down to 28Mbs, 

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imjolly
Distinguished Sage
Distinguished Sage
300 Views
Message 84 of 90

Re: Download speed has been reduced

Your line still unstable despite all the effort you have put in trying to solve the drops. Now time to get engineer visit



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Ianf3
Contributor
296 Views
Message 85 of 90

Re: Download speed has been reduced

Thanks 

I will start all over again, hopefully they can find something 

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Ianf3
Contributor
258 Views
Message 86 of 90

Re: Download speed has been reduced

Openreach booked, BT tests confirmed an HR on the line, which you can really hear occasionally 

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Ianf3
Contributor
230 Views
Message 87 of 90

Re: Download speed has been reduced

So Openreach engineer attended today, all morning and found HR after much work up the road, now back to 38Mbs after one drop, then BT email to say they need to book another appointment?

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Ianf3
Contributor
218 Views
Message 88 of 90

Re: Download speed has been reduced

Well no dropping overnight and still 38Mbs down , fingers crossed 

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Ianf3
Contributor
191 Views
Message 89 of 90

Re: Download speed has been reduced

4 days with only a drop at night or early morning, still 37Mbs down 

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Ianf3
Contributor
148 Views
Message 90 of 90

Re: Download speed has been reduced

Still 36Mbs down and a drop every 2 days, but staying stable 

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