Want to help BT shape the future of our support products?x
We're looking for feedback on your experience with BT and some of our support products, to help make them work better for you. Take our 5-minute survey and you could win a £50 Amazon voucher. Read more here, BT Customer support products
It's mainly in the morning when I switch telly on and go to Netflix, that little circle goes round and round then I get a message saying can't connect please try later. So I go to HELP and do a system check everything comes back as normal except the up load speed which shows 29mbps, this reading I know is too low for Netflix to operate. This happens on a few occasions especially in the morning. I am paying £64 per month for broadband so I should be on the fastest one.