cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
satch2107
Contributor
295 Views
Message 1 of 2

Re: Experiencing slow upload speeds

It's mainly in the morning when I switch telly on and go to Netflix, that little circle goes round and round then I get a message saying can't connect please try later. So I go to HELP and do a system check everything comes back as normal except the up load speed which shows 29mbps, this reading I know is too low for Netflix to operate. This happens on a few occasions especially in the morning. I am paying £64 per month for broadband so I should be on the fastest one.

satch
0 Ratings
Reply
1 REPLY 1
pippincp
Sage
282 Views
Message 2 of 2

Re: Experiencing slow upload speeds

29mb upload is more than enough for Netflix, are you sure you don't mean download?

To enable us to help you please supply the following.

Connection stats from the hub. HH5, troubleshooting/helpdesk. HH6 & SH, Advanced settings/technical log/information.

Enter your phone number HERE and post a screenshot of the result. Remove number before posting.

0 Ratings
Reply