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Spitfire400
Aspiring Contributor
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Message 1 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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Hello there,

I have been on the phone this afternoon as speeds have been fluctuating quite badly, and went through process of power cycling the ONT, followed by the SuperHub 2. I now also seem to have upload speed capped at 50Mbps, can anyone give advice or explain what steps can be taken now to resolve this ?

Many Thanks

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5 REPLIES 5
DavidM
Moderator
Moderator
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Message 2 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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Hi @Spitfire400 and welcome.

I'm sorry you're upload speed has been capped. It should lift automatically after a short period but I'll drop you a private message now so you can get in touch if there is now change.

Cheers

David

Spitfire400
Aspiring Contributor
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Message 3 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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Hello David,

Many Thanks for responding to my post, no change in speed since yesterday. I had hoped it would refresh overnight, but no joy this morning so far still the same. I have replied to PM

Many Thanks

Robert
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RobbieMac
Moderator
Moderator
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Message 4 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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Hi @Spitfire400 

Thank you for taking the time to chat with me today.

I am really pleased that I was able to help get your upload speed up to where it should be - enjoy 😁

As agreed, I'll go ahead and close this off from here.

Cheers,

Robbie

Spitfire400
Aspiring Contributor
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Message 5 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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Hi @RobbieMac !

 

Thanks again very much for sorting this out, everything so far seems great. Here's a quick speed test from 2 minutes ago :

https://www.speedtest.net/my-result/d/7b29fc62-643c-42b9-85b2-9d3c54b2939b

RobbieMac
Moderator
Moderator
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Message 6 of 6

Re: FTTP Full Fibre 900 upload speed capped at around 50Mbps.

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@Spitfire400 wrote:

Hi @RobbieMac !

 

Thanks again very much for sorting this out, everything so far seems great. Here's a quick speed test from 2 minutes ago :

https://www.speedtest.net/my-result/d/7b29fc62-643c-42b9-85b2-9d3c54b2939b


That's great @Spitfire400 

Happy surfing 😎

All the best,

Robbie

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