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Newbie
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Message 1 of 9

Re: Fibre connection, Wapping Exchange..

 I heard that Openreach are installing cabinets near St George's Pools that may allow more properties to be moved from EO Lines to FTTC. How do we find out which areas are being moved and the timeline for the move? I'm specifically interested in Garnet Street as I understand that some buildings have already been moved to FTTC but ours has not.

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Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: Fibre connection, Wapping Exchange..

@abeorchard 

You would have to ask Openreach. This is just a BT Retail customer forum, and has nothing to do with Openreach.

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Newbie
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Message 3 of 9

Re: Fibre connection, Wapping Exchange..

How would BT Retail find out such information?

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Expert
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Message 4 of 9

Re: Fibre connection, Wapping Exchange..


@abeorchardwrote:

How would BT Retail find out such information?


You can check on the Openreach Website: https://www.openreach.com/

Or tweet @OpenreachHelp on Twitter for information.

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Distinguished Sage
Distinguished Sage
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Message 5 of 9

Re: Fibre connection, Wapping Exchange..


@abeorchard wrote:

How would BT Retail find out such information?


They would not know, all BT Retail, and other providers do, is to place an order with Openreach, and let them decide the routing.

For BT Retail customers, the BT Broadband Availability Checker is a good guide.

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Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: Fibre connection, Wapping Exchange..

@abeorchard  Are you currently a bt broadband customer?



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Newbie
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Message 7 of 9

Re: Fibre connection, Wapping Exchange..

No but considering it if they are going to be in the position to offer FTTC service in the near future.. otherwise its going to be a 18/24 month contract with a wireless provider as the DSL2+ on offer at the moment was slow and unreliable when we tried it. 

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BT Expert
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Message 8 of 9

Re: Fibre connection, Wapping Exchange..

You're best to check availability from the Openreach website at https://www.openreach.com as they will have the most up to date information about their Superfast and Ultrafast infrastructure that BT Consumer and other Communication Providers use. 

Here you can enter your postcode and select your address or your landline number.

BT Consumer receives the same information from Openreach on where they have built and are building their Superfast and Ultrafast infrastructure as any other of the 640+ Communication Provider that use Openreach's Infrastructure.

Take a look at https://www.bt.com/help/broadband/learn-about-broadband/superfast-fibre/i-ve-seen-that-superfast-fib... for more information.

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Newbie
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Message 9 of 9

Re: Fibre connection, Wapping Exchange..

Sadly that only lists current (unreliable and poor DSL service) which is no use. I've found a list of cabinets in the area and what they have enabled https://www.telecom-tariffs.co.uk/codelook.htm?xid=64153&cabinets=15182 but again there's no forward looking view. I've contacted @OpenreachHelp on twitter. Lets see if they reply. I'm also going to dig through the Council's planning approvals to see if I can find anything. I'm surprised that Openreach provides no details to BT Retail and its other providers on expected infill work to enable them to warm up customers via targetted marketing communications. I would have though that from a revenue maximisation point of view they would be feeding this information through a few months ahead of go live.
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