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stanian
Aspiring Contributor
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Message 1 of 3

Re: Help, CWMP: session closed due to error: Could not resolve host

I'm getting exactly the same issues, logged a fault and been told it is a fault outside my house and it will be fixed by 30/06/2020 5 days with internet not fit for purpose. Only been happening since I did a deal and went to Halo from my previous high speed 2 or whatever it used to be called.

It is dropping out about every 2 hours at the moment,  yesterday it dropped repeatedly for the majority of the day from 13:00 is onwards and was totally useless.

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ41167789
3. Firmware version:Software version 4.7.5.1.83.8.264 (Type A) Last updated 28/02/19
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 00:25:42
6. Data rate:12000 / 55000
7. Maximum data rate:13946 / 65290
8. Noise margin:6.4 / 6.3
9. Line attenuation:26.0 / 18.4
10. Signal attenuation:25.8 / 17.5
11. Data sent/received:4.4 MB / 56.3 MB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
14. 2.4 GHz Wireless network/SSID:BTHub5-MRF2
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:BTHub5-MRF25
19. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:WPA2
21. 5 GHz Wireless channel:Automatic (Smart Wireless)
22. Firewall:Default
23. MAC Address:34:8a:ae:ca:36:9e
24. Modulation:G.993.2 Annex B
25. Software variant:AA
26. Boot loader:1.0.0

 As you can see DSL up 25:42, about the 5-6th reboot so far today.

 

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imjolly
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Message 2 of 3

Re: Help, CWMP: session closed due to error: Could not resolve host

I moved your post to start your own thread to avoid replies to post originator getting confused with replies to your problem. Of problem with seem same are caused by something totally different



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imjolly
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Message 3 of 3

Re: Help, CWMP: session closed due to error: Could not resolve host



Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

Are you currently connected to test socket with a filter to eliminate your internal wiring as causing problems 

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL

Someone may then be able to offer help/assistance/suggestions to your problem



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