I'm getting exactly the same issues, logged a fault and been told it is a fault outside my house and it will be fixed by 30/06/2020 5 days with internet not fit for purpose. Only been happening since I did a deal and went to Halo from my previous high speed 2 or whatever it used to be called.
It is dropping out about every 2 hours at the moment, yesterday it dropped repeatedly for the majority of the day from 13:00 is onwards and was totally useless.
| 1. Product name: | BT Home Hub |
| 2. Serial number: | +068343+NQ41167789 |
| 3. Firmware version: | Software version 4.7.5.1.83.8.264 (Type A) Last updated 28/02/19 |
| 4. Board version: | BT Hub 5A |
| 5. DSL uptime: | 0 days, 00:25:42 |
| 6. Data rate: | 12000 / 55000 |
| 7. Maximum data rate: | 13946 / 65290 |
| 8. Noise margin: | 6.4 / 6.3 |
| 9. Line attenuation: | 26.0 / 18.4 |
| 10. Signal attenuation: | 25.8 / 17.5 |
| 11. Data sent/received: | 4.4 MB / 56.3 MB |
| 12. Broadband username: | bthomehub@btbroadband.com |
| 13. BT Wi-fi: | Yes |
| 14. 2.4 GHz Wireless network/SSID: | BTHub5-MRF2 |
| 15. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
| 16. 2.4 GHz Wireless security: | WPA2 |
| 17. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) |
| 18. 5 GHz Wireless network/SSID: | BTHub5-MRF25 |
| 19. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
| 20. 5 GHz Wireless security: | WPA2 |
| 21. 5 GHz Wireless channel: | Automatic (Smart Wireless) |
| 22. Firewall: | Default |
| 23. MAC Address: | 34:8a:ae:ca:36:9e |
| 24. Modulation: | G.993.2 Annex B |
| 25. Software variant: | AA |
| 26. Boot loader: | 1.0.0 |
As you can see DSL up 25:42, about the 5-6th reboot so far today.
