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izzyazz
Beginner
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Message 1 of 19

Re: Incorrect Information on Database?

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I have this problem too, and I am trying to find out what is incorrect and how to get it changed. Can you help with this ? Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 19

Re: Incorrect Information on Database?

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@izzyazz

Who is your current provider?

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izzyazz
Beginner
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Message 3 of 19

Re: Incorrect Information on Database?

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BT are my current provider.
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Distinguished Sage
Distinguished Sage
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Message 4 of 19

Re: Incorrect Information on Database?

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@izzyazz wrote:
BT are my current provider.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 5 of 19

Re: Incorrect Information on Database?

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@izzyazz Please use the 'click here to contact the mods' link in my forum profile to send in your details including the correct address details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

Community ModeratorNeilO
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izzyazz
Beginner
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Message 6 of 19

Re: Incorrect Information on Database?

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Thanks to you and Keith for helping. I'm sure I'm being stupid, but I can't see this link. The help information suggests that there should be a link in the 'about NeilO' section on your profile, but clicking on that does nothing, and I can't see a link anywhere else. I've checked that I'm logged in.
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Distinguished Sage
Distinguished Sage
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Message 7 of 19

Re: Incorrect Information on Database?

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The link should have been there when Neil was on duty yesterday.

https://community.bt.com/t5/user/viewprofilepage/user-id/128692

On the right of that page. It does not show on the mobile version of the forum.

It should be on his "about" link like this "Moderation Team Email Address: Please fill out this "contact us" form " with a link below it.

I will ask another moderator to post a link.

 

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Moderator
Moderator
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Message 8 of 19

Re: Incorrect Information on Database?

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Hi @izzyazz

Thanks for posting back and apologies for the confusion.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

Community ModeratorRobbieMac
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izzyazz
Beginner
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Message 9 of 19

Re: Incorrect Information on Database?

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Thank you again, both - I've managed to find the link this time.
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Moderator
Moderator
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Message 10 of 19

Re: Incorrect Information on Database?

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@izzyazz wrote:
Thank you again, both - I've managed to find the link this time.

No problem @izzyazz

Glad you've found it now Smiley Happy

Community ModeratorRobbieMac
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