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Contributor
641 Views
Message 11 of 16

Re: Infinity 1 Speed Boost given then taken away again???

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That’s disappointing!
Aspiring Contributor
604 Views
Message 12 of 16

Re: Infinity 1 Speed Boost given then taken away again???

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Hope you get it sorted soon.
Contributor
577 Views
Message 13 of 16

Re: Infinity 1 Speed Boost given then taken away again???

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I also recontracted on the 5th and appear to have lost the boost - had gone from 50 to over 60mb, and now back to just about 50mb.

I have made 3 or so calls, as well, and am getting nowhere!

Contributor
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Message 14 of 16

Re: Infinity 1 Speed Boost given then taken away again???

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Hi Jon,

Depending on the type of fibre broadband you have installed, you may have posted this is in the wrong forum (as I did earlier!)

If you have FTTP (Fibre To The Premises), then you're in the right thread. But if, like me, you have FTTC (Fibre To The Cabinet) you're not.

However, I'd suggest you check which you have and then start your own thread in this forum so the mods can give you personal support.

Distinguished Sage
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Message 15 of 16

Re: Infinity 1 Speed Boost given then taken away again???

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@PeteB

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Contributor
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Message 16 of 16

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@imjolly

Thanks.