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daryln1243
Beginner
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Message 1 of 14

Re: Infinity service issue?

this **bleep** forum wont let me post a new topic so ill reply to this one with my issue

my speeds not quite were it should be but its pretty stable until! i try to download games through steam ( not sure if any other type of download effects it but steam is were i noticed it)

 

http://prntscr.com/6rk766  this is my normal connection

 

http://prntscr.com/6rk7yo  this one is when i resume steam downloads

 

http://prntscr.com/6rkw9r seen a few posts put this one so ill put it there before it gets asked for

 

so if anyones got any ideas whats going off here i would love to know.

 

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Distinguished Guru
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Message 2 of 14

Re: Infinity service issue?

Which homehub are you using?

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daryln1243
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Message 3 of 14

Re: Infinity service issue?

home hub 5 

its only been installed couple of week now

 

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Distinguished Guru
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Message 4 of 14

Re: Infinity service issue?

Can you post your helpdesk data from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254 or http://bthomehub.home or http://bthub.home

Please miss out any data you don't want to post

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daryln1243
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Message 5 of 14

Re: Infinity service issue?

is this right?

http://prntscr.com/6rrxf6

 

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Distinguished Guru
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Message 6 of 14

Re: Infinity service issue?

Yes that's it.

 

It looks like the Steam download is just using up your bandwidth. Isn't that what you expect to happen?

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daryln1243
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Message 7 of 14

Re: Infinity service issue?

well not really to the point i cant browse the net?

steams only downloading max speed i have had is 2.1mbps 

 

so for it to drop so dramatically no i wouldnt expect that

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Distinguished Guru
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Message 8 of 14

Re: Infinity service issue?

When you say 2.1mbps, do you really mean 2.1Mega Bytes per second as that is close to the maximum for your line and would saturate your connection.
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Distinguished Sage
Distinguished Sage
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Message 9 of 14

Re: Infinity service issue?

As regards your download for steam are you possibly mixing up Megabits and Megabytes? 

 

There is often confusion about the difference between a (MB) Megabyte (used for file size) and a (Mb) Megabit (used for download speeds). People often assume that a download speed of 1 Megabit per second (1 Mbps) will allow them to download a 1 Megabyte file in one second. This is not the case, a Megabit is 1/8 as big as a Megabyte, meaning that to download a 1MB file in 1 second you would need a connection of 8Mbps.

 

I think steam shows it as Megabytes (MB).

 

This means that if your download of 2.1 is actually Megabytes (MB) your download speed is 16.8 Megabits (Mbps).

daryln1243
Beginner
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Message 10 of 14

Re: Infinity service issue?

it does indeed show at 2.1 MB peak 

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