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antonwelly
Beginner
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Message 1 of 3

Re: New Infinity customer - slower speed than ADSL

hi - did you get your problem solved and if so how?  I have the same problem with very similar technical readings.

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antonwelly
Beginner
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Message 2 of 3

Re: New Infinity customer - slower speed than ADSL

hi paddyb - i have the same problem with very similar technical readings. can you help?
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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: New Infinity customer - slower speed than ADSL

you need to post the stats from your router - if hh5 go to troubleshooting then helpdesk and post 1-12

 

run btspeedtster and after first test run diganostic test and post results

 

enter phone number and post results  remember to dlelet number  https://www.btwholesale.com/includes/adsl/main.html



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