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rogueosb
Aspiring Contributor
244 Views
Message 1 of 6

Re: No DSL light bt infinity 1/fibre

I'm having the same issue, with my phone working just fine. Since early in the morning, my DSL light won't turn on. I'm on a HH3, and have done the whole disconnect reconnect rigmarole. I'm in the Sheffield area.

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5 REPLIES 5
Distinguished Sage
Distinguished Sage
241 Views
Message 2 of 6

Re: No DSL light bt infinity 1/fibre

anything here http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036

http://community.plus.net/exchange-information/



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rogueosb
Aspiring Contributor
238 Views
Message 3 of 6

Re: No DSL light bt infinity 1/fibre

Nothing on BT side. Plus net does show this : MEADOWHALL MUX 101 : LINE CARD (CI)
04/07/2015 04:11. Not sure if this is related, but it is a day or two before any issues occurred for me. On hold for over an hour with BT contact number.
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rogueosb
Aspiring Contributor
235 Views
Message 4 of 6

Re: No DSL light bt infinity 1/fibre

I've just checked some logs, and it went down at exactly 02:57 BST on 06/07, and has stayed down since.
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Smh1982
Aspiring Contributor
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Message 5 of 6

Re: No DSL light bt infinity 1/fibre

Mine went down in the early hours of yesterday morning. Seems to be working first thing this morning. Currently at work, so can't say if it's still holding up. It was apparently down to a 'network issue'. May possibly be the same for you.

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rogueosb
Aspiring Contributor
179 Views
Message 6 of 6

Re: No DSL light bt infinity 1/fibre

Lo' and behold...it works again this morning (despite BT telling me it was fixed at 1PM yesterday when it clearly was not).

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