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plsHelp
Aspiring Contributor
410 Views
Message 1 of 26

Re: ORDI

I tried this number. They are all not familiar with ORDI. Their common response is that - they cannot do anything unless Openreach upgrades our address to FTTP capable.

Our next door neighbor got their FTTP connection recently.

I dont understand why we cant have the same.

Any idea?

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25 REPLIES 25
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 26

Re: ORDI

If you are a BT customer enter your phone number otherwise use your address  and post result

https://www.broadbandchecker.btwholesale.com/#/ADSL

Do you have broadband from another ISP?

is your address correct on Royal Mail database?



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plsHelp
Aspiring Contributor
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Message 3 of 26

Re: ORDI

I did try that link. Yes  I am BT customer. 

SmartSelect_20201211-191317_Gallery.jpg

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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 26

Re: ORDIg

If you are a BT broadband customer then enter your phone number in the dsl link I posted previously and then post the full results including notes

what about Royal Mail database - your address correct?



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plsHelp
Aspiring Contributor
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Message 5 of 26

Re: ORDIg

Yes my address in Royal Mail is correct.

adsl info.JPG

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 6 of 26

Re: ORDI

@plsHelp 

FTTP is not available, only FTTC.

FTTP does not come from a cabinet, it comes from a special fibre node, which does not extend to your property.

 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 7 of 26

Re: ORDI

FTTP on demand is something different and is mainly a business product due to it's cost

 

as @Keith_Beddoe posted FTTP is not available to you



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plsHelp
Aspiring Contributor
334 Views
Message 8 of 26

Re: ORDI

We are living in semi detached house. The house adjacent to us has the ULTRAFAST FULL FIBRE option available when I checked via Openreach website. Unlike for us, we only have SUPERFAST FIBRE only.

Also, the rest of the houses in our street have these ultrafast option.

My question is, why we can't avail the ultrafast?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 9 of 26

Re: ORDI

If you know their phone number, then enter it into the checker and display the results here, after editing out their phone number.

 

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plsHelp
Aspiring Contributor
292 Views
Message 10 of 26

Re: ORDI

I've tried their number and I could see that theirs is FTTP ON DEMAND.

Would you know the basic requirement to have this too?

Thanks

plsHelp_0-1607791999962.png

 

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