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Mekoa
Beginner
365 Views
Message 1 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

You arent alone, judging by the number of posts here, including my own. Cant even get diagnostic test to work as it errors out on Edge and Chrome.

 

hh5.JPG

fttcavail.JPG

speedtest2.JPG

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Distinguished Sage
Distinguished Sage
308 Views
Message 2 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

was btspeedtester done with wired or wireless connection?

 

are you using the test socket with a filter or do you have an SSFP?  have you tried the test socket to see if that improves youe speed?

 

try quiet line test  dial 17070 option 2  should be quiet and best with corded phone



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Mekoa
Beginner
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Message 3 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

SSFP, 17070 Opt 2 is quiet.

Win 10 laptop direct to HH5 wired both last night and this morning. This morning shows better connectivity around what I'd expect (42mbit sync)

Wireless and powerline adaptor also shows normal now after full cycle of kit.
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Moderator
Moderator
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Message 4 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

Hi @Mekoa,

 

Thanks for posting. Can you post another set of speed test reults so we can compare to the original post?

 

Cheers

 

David

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Mekoa
Beginner
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Message 5 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

As requested.

 

Quick edit as image wont scale properly.

 

http://i.imgur.com/0td508u.jpg

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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: Please Help!!!! Download Speeds Dropped Shockingly!!!!!!!!

download speed appears good and consistent with your profile at present



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