Re: Slow Infinity 2 speed - BT Support not helping
I have had infinity 76mb for 18 months now and it's no better than normal Internet I had previous. Wifi is very poor and router is in the same room. Had change of routers and made no difference.did book an engineer as bt said there is no fault, then they ring me and say they have found a fault. We will see. Looks like I will be moving over to sky very soon.
Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection. http://speedtest.btwholesale.com/