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Aspiring Contributor
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Message 1 of 5

Red los light on openreach box

Hi

My fibre broadband isnt working and I've noticed a red los light on the openreach box. I have ftp.

Tried ringing a few numbers bit keep getting told the desks are closed.

Could anyone help me solve my issues please?

Thanks Mark 

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4 REPLIES 4
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Contributor
210 Views
Message 2 of 5

Re: Red los light on openreach box

LOS = Loss of Signal

Either a maintenance thing or you have a line problem.

Sadly a problem so just keep ringing.

It is Bank Holiday Monday and staff shortages will apply  today.

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Aspiring Contributor
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Message 3 of 5

Re: Red los light on openreach box

Thanks for the reply. Are they actually open or best to wait till tomorrow now?
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Contributor
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Message 4 of 5

Re: Red los light on openreach box

Won't hurt to keep trying but personally I would start again in the morning.

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Sage
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Message 5 of 5

Re: Red los light on openreach box

Use this number for the FTTP team. 0800 587 4787

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