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NDW
Beginner

on ‎09-07-2020 12h59

304 Views
Message 11 of 12

Re: Reduced Broadband Speed after transfer from Plusnet

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Hi Matt-S,

Below is the log from my router this morning which I assume means that the connection has been upgraded?

NDW_0-1594295889978.png

Thanks for your guidance on getting this sorted.

Nigel

 

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RobbieMac
Moderator
Moderator

on ‎09-07-2020 14h09

295 Views
Message 12 of 12

Re: Reduced Broadband Speed after transfer from Plusnet

Go to solution
@NDW wrote:

Hi Matt-S,

Below is the log from my router this morning which I assume means that the connection has been upgraded?

NDW_0-1594295889978.png

Thanks for your guidance on getting this sorted.

Nigel

 

Hi @NDW 

Thanks for posting back!

Those stats look much better now and you have indeed been upgraded to the Fibre 2 profile.  Sorry for the mix up to begin with.

Enjoy the faster speed profile 😁

Cheers,

Robbie

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