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andypurcell
Aspiring Contributor
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Message 1 of 11

Reducing ping

Most screenshots of Speedtests I see from people with Infinity have very low ping of 1-10; mines is generally 30-40.

 

Is there any simple actions to reduce this?

 

I've been thinking about purchasing Asus RT-N66u to replace HH3 as my wireless signal isn't great upstairs, which is where 80% off the houses devices are, and also my upload speeds are half of my lines' profile. Would this router also improve ping?

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Deathtrap3000
Recognised Expert
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Message 2 of 11

Re: Reducing ping

It did for me, but only by a few ms. Are those ping figures with a wire or wifi?

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andypurcell
Aspiring Contributor
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Message 3 of 11

Re: Reducing ping

Currently wifi but it's pretty much exactly the same wired. I've got TP-Link 500mbps powerline adapters and gigabit switch on order though, so my laptop, xbox 360 & Sky OnDemand all in upstairs bedroom will get connected to that later this week.

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ZeeGy
Contributor
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Message 4 of 11

Re: Reducing ping

Powerline will still cause just as much latency as wireless believe it not! reason being is that signals are not stopped when they reach their destination, they attenuate down your cabling untill signal is lost down the lines.

Using a direct cable will show quite an improvement on your latency

The other reason may be a high-level of interleaving applied to your modem, This can increase your Ping by anything up to 40ms.

Your first port of call is to do a line check, ensure there are no issues on your line. If interleaving is on it could be due to a line fault.

The other cause could be due to restarts on the modem/router. Do not reboot these if you can, by doing so in an attempt to improve your ping will actually do the reverse. It can apply more interleaving as it ‘thinks’ there is an issue on your line.
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ParaJack
Contributor
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Message 5 of 11

Re: Reducing ping

Do not rely on what speed tests tell you! I assume you are worried about ping as you're a gamer?

 

My speed test pings are around 25-30, yet when I play BF3 I ping in game at 14ms which is excellent.

 

If you know the ip of the server you want to play on/or just the server host eg. multiplay you can do a ping test direct to it!

 

This is how: click start - in the search box type cmd and hit enter - a black box will open - type in ping multiplay.co.uk and hit enter. You will then see the results:

 

C:\Users\Steve>ping multiplay.co.uk

Pinging multiplay.co.uk [85.236.96.26] with 32 bytes of data:
Reply from 85.236.96.26: bytes=32 time=15ms TTL=54
Reply from 85.236.96.26: bytes=32 time=15ms TTL=54
Reply from 85.236.96.26: bytes=32 time=15ms TTL=54
Reply from 85.236.96.26: bytes=32 time=16ms TTL=54

Ping statistics for 85.236.96.26:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms

 

You would probably get better results as well if you were hard wired straight into the PC rather than on wifi.

 

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andypurcell
Aspiring Contributor
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Message 6 of 11

Re: Reducing ping

@ParaJack wrote:

Do not rely on what speed tests tell you! I assume you are worried about ping as you're a gamer?

 

This is how: click start - in the search box type cmd and hit enter - a black box will open - type in ping multiplay.co.uk and hit enter. You will then see the results:


I tried that and my avg was 20ms so I don't think I've got much to worry about really; just trying to milk it to any easy imrpovements.

 

 


@ZeeGy wrote:
Powerline will still cause just as much latency as wireless believe it not! reason being is that signals are not stopped when they reach their destination, they attenuate down your cabling untill signal is lost down the lines.

The powerline part is more about improving my connection speed rather than ping; only getting around 30Mbps on wireless, but 60Mbps on wired. I was just hoping that it would improve ping as a bonus lol.

 

 

 

Cheers guys, I'm probably being a little pedantic here

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Guru
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Message 7 of 11

Re: Reducing ping

There are two common reasons I know of for slow ping on Infinity.  I don't think there is much you can do about either.

  • * Interleaving
  • * Silly internal BT routing south->Sheffield->London before leaving BT network.

For me, each of those adds about 9 ms to latency/ping.  My ping times to good sites such as bbc (or multiplay) as around 29ms.  Even with both of those issues removed, I'd still be seeing around 12ms.

 

~~~

If you 'tracert bbc.co.uk' or 'tracert multiplay.co.uk' you can see a little of what is happening.

If step 2 shown much more than 6ms, you probably have interleaving.

The 'ilford.ukcore.bt.net' and others just before leaving BT seem to respond to tracert at very low priority,

so the figures they produce are usually too high, you have to guess from lower figures further down the path.

But, as you can see, I am already on well over 20ms before leaving the BT network.

 

 

1 <1 ms <1 ms <1 ms 192.168.1.254
2 15 ms 15 ms 15 ms 217.32.147.100  <<< around 9ms interleaving
3 15 ms 24 ms 15 ms 217.32.147.142
4 19 ms 19 ms 19 ms 212.140.206.98 <<< hop to north; around +4 ms
5 20 ms 19 ms 18 ms 217.41.169.199
6 20 ms 19 ms 19 ms 217.41.169.109
7 19 ms 18 ms 19 ms 109.159.251.207
8 29 ms 30 ms 27 ms core1-te-0-4-0-16.ilford.ukcore.bt.net [109.159.251.51]  <<< hop back south, around +5 ms
9 30 ms 26 ms 31 ms core4-pos0-6-5-0.telehouse.ukcore.bt.net [195.99.125.193]
10 27 ms 27 ms 27 ms 195.99.125.86
11 27 ms 24 ms 28 ms te5-2.gs1.core.enta.net [87.127.236.42]
12 28 ms 28 ms 28 ms te1-1.interxion.core.enta.net [87.127.236.86]
13 27 ms 30 ms 28 ms gi4-3.enta-transit.as35028.net [84.45.252.122]
14 30 ms 26 ms 26 ms ha01.multiplay.co.uk [85.236.96.26]

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ParaJack
Contributor
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Message 8 of 11

Re: Reducing ping

Happy bunny, looks like mine is off 🙂

 

Tracing route to multiplay.co.uk [85.236.96.26]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 5 ms 5 ms 5 ms 217.32.143.38
3 5 ms 5 ms 5 ms 217.3.143.78
4 7 ms 7 ms 6 ms 213.120.163.74
5 7 ms 7 ms 7 ms 31.55.165.193
6 7 ms 6 ms 7 ms 31.55.165.109
7 7 ms 6 ms 6 ms core2-gig10-0-0.manchester.ukcore.bt.net [109.159.250.222]
8 20 ms 23 ms 15 ms core2-te0-4-0-0.ealing.ukcore.bt.net [109.159.250.131]
9 20 ms 23 ms 24 ms host213-121-193-150.ukcore.bt.net [213.121.193.150]
10 15 ms 15 ms 14 ms 194.74.65.58
11 15 ms 15 ms 14 ms te5-2.gs1.core.enta.net [87.127.236.42]
12 15 ms 14 ms 15 ms te1-1.interxion.core.enta.net [87.127.236.86]
13 16 ms 16 ms 16 ms gi4-3.enta-transit.as35028.net [84.45.252.122]
14 15 ms 15 ms 15 ms ha01.multiplay.co.uk [85.236.96.26]

Trace complete.

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andypurcell
Aspiring Contributor
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Message 9 of 11

Re: Reducing ping

Tracing route to multiplay.co.uk [85.236.96.26]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms BTHomeHub.home [192.168.1.254]
2 7 ms 6 ms 6 ms 217.32.142.101
3 7 ms 6 ms 6 ms 217.32.142.126
4 13 ms 13 ms 23 ms 213.120.163.26
5 14 ms 13 ms 13 ms 31.55.165.61
6 13 ms 13 ms 14 ms 31.55.165.107
7 13 ms 12 ms 13 ms acc1-10GigE-4-0-3.mr.21cn-ipp.bt.net [109.159.25
0.110]
8 22 ms 23 ms 24 ms core2-te0-3-0-14.ilford.ukcore.bt.net [109.159.2
50.30]
9 25 ms 26 ms 27 ms peer4te-0-7-1-0.telehouse.ukcore.bt.net [62.172.
102.29]
10 20 ms 20 ms 21 ms 195.99.125.86
11 23 ms 25 ms 23 ms te5-2.gs1.core.enta.net [87.127.236.42]
12 30 ms 20 ms 20 ms te1-1.interxion.core.enta.net [87.127.236.86]
13 21 ms 21 ms 25 ms gi4-3.enta-transit.as35028.net [84.45.252.122]
14 20 ms 20 ms 20 ms ha01.multiplay.co.uk [85.236.96.26]

Trace complete.

 

^^^

 

That is the results I get but I don't really understand how to translate this into good/bad lol?

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Guru
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Message 10 of 11

Re: Reducing ping

You're on FastPath which means a low count of errors on your line.

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
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