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NorthEasterner
Aspiring Expert
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Message 1 of 11

Relocation of BT Hub

Good Evening

 

I've recently moved into new house and finally got re-connected today. However the master socket is in a inconvenient location and the engineer when he came to install the service was unable to install the hub in one of the bedrooms (for a reason unknown).  I do have an extension socket in the living room however the cable is damaged so is redundant.

 

Is it possible to have a new extension running from the master socket located in hall way to the bedroom - the cabling would have to run externally.

 

Or any possibility of running a cable from the grey box on the wall of the property to the bedroom? 

 

Ideas/Advice is welcomed and greatly appreciated

 

Thanks

 

https://ibb.co/dQQNvn (Hub)
https://ibb.co/b89FFn (Master Socket)
https://ibb.co/dsKFFn (Grey Junction Box)

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Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Relocation of BT Hub

Please upload the pictures to your forum gallery.

 

Here is how to post pictures.

 https://community.bt.com/t5/help/faqpage/faq-category-id/images#images

 

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NorthEasterner
Aspiring Expert
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Message 3 of 11

Re: Relocation of BT Hub

MVIMG_20180213_164954.jpg

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NorthEasterner
Aspiring Expert
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Message 4 of 11

Re: Relocation of BT Hub

it will not allow me to upload other 2 photos as file is too big - tried to export it lesser quality but still not working

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NorthEasterner
Aspiring Expert
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Message 5 of 11

Re: Relocation of BT Hub

take 3.jpgScreen Shot 2018-02-13 at 17.46.57.jpg

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Distinguished Sage
Distinguished Sage
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Message 6 of 11

Re: Relocation of BT Hub

if you run from the external grey box then you will have star wiring which will have an adverse effect on you broadband conenction



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Distinguished Sage
Distinguished Sage
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Message 7 of 11

Re: Relocation of BT Hub

how is the wiring to your livingroom extesion socket damaged?  at a place you cannot see or reach?  you could run a data extension cable from the terminals on the back of the front detachable section

 

this may help https://www.openreach.co.uk/orpg/home/helpandsupport/how-toguides/howtoguides/downloads/NTE5C_Instru...



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NorthEasterner
Aspiring Expert
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Message 8 of 11

Re: Relocation of BT Hub

The previous owner had done it at what looks a cheap job - no socket per say but just a little port thing dangling off the cable. I don't really wish to have it in living room either.

 

Looks like a data extension is the way forward.

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Distinguished Sage
Distinguished Sage
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Message 9 of 11

Re: Relocation of BT Hub

If you are not going to use it then I would disconnect/remove it from the master socket connections to avoid any interference



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NorthEasterner
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Message 10 of 11

Re: Relocation of BT Hub

It has been disconnected entirely 🙂
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