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Message 1 of 4

Repeatedly having to reboot hub to resolve poor wifi performance

For the last 3 months I have been having intermittent upload speed dropping issues. This morning it was 0.36 mbs before rebooting and 4.24 mbs afterwards. When I reboot the hub it is ok for a couple of days and then does it again. I have done all the things bt suggested including moving the hub around. It makes no difference how near to it I am either. Bts final offer was that it is my neighbours microwave causing the problem! There is clearly something wrong but what can I do as no one seems prepared to listen? I am using a home hub 5 type b.

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Message 2 of 4

Re: Repeatedly having to reboot hub to resolve poor wifi performance

Have you tried a wired connection when this happens to confirm it is a WiFi issue?

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Message 3 of 4

Re: Repeatedly having to reboot hub to resolve poor wifi performance

Thanks. I haven’t tried but will when it next happens which might be in a couple of days.

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Message 4 of 4

Re: Repeatedly having to reboot hub to resolve poor wifi performance

Hi @Hoopoo and welcome to our community.

Thanks for posting about your upload problem. Please follow @rbz5416 advice and get back to us with your findings. I'm sure we'll be able to help you.

Cheers

David

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